Have questions or need assistance? Our dedicated support team is ready to assist you! Whether you need help with an order, have feedback, or just want to reach out, we're here to ensure a smooth and seamless experience.

Monday to Friday  9:00 - 17:00  ( HKT - GMT +8)

We aim to respond within 24/48 hours during business hours. If you contact us outside these hours, don't worry - we'll get back to you as soon as possible on the next business day.

We appreciate your patience and look forward to assisting you!

Should you have any questions, please email us at cs@ourKase.com  or  use below contact form.